Terms of service

The agreement between your studio and MatCount

These terms govern your use of the MatCount service and this website. Last updated September 4, 2026.

1. Acceptance

By creating a MatCount account, by using the service, or by submitting the request form on this website, you agree to these terms on behalf of the studio you represent. If you do not agree with them, do not use the service. Where a separate signed agreement exists between your business and MLJ, SASU, that agreement takes precedence over anything written here that contradicts it.

2. What the service is

MatCount is a web application for yoga studios that holds teacher availability, sends substitute requests that qualified teachers can claim, keeps a record of classes taught, and builds a pay run from that record. It synchronizes class information with third party booking platforms where such a connection is available. MatCount is not a booking system for students, not a payment processor, not a payroll filing service and not a provider of legal, tax or employment advice. Decisions about how you classify, contract with and pay the people on your roster remain yours.

3. Accounts and eligibility

You must be at least eighteen years old and authorized to act for your studio to open an account. You are responsible for the accuracy of the information in your account, for the confidentiality of your credentials, and for the activity of the manager and teacher accounts you invite. Tell us promptly at jimenezjulien42@gmail.com if you believe an account has been used without permission. We may suspend an account where there is a credible security risk, and we will tell you why.

4. Acceptable use

You agree not to use MatCount to store or transmit unlawful content, not to attempt to access another studio's data, not to probe or interfere with the service or its infrastructure, not to reverse engineer the application, and not to resell access to it without a written agreement. Automated access outside the documented interfaces is not permitted. Teacher accounts are personal to the teacher and may not be shared between people on the roster.

5. Subscriptions and billing

MatCount is sold as a monthly subscription in United States dollars at the prices published on this website: Single Studio at $49 per month, Studio Plus at $99 per month, and Two Locations at $199 per month. Plans are priced per studio location and do not carry a per teacher charge, so adding teachers to your roster does not change the amount you pay. There is no setup fee and no minimum term. Charges are taken on the same day of each month, in advance, from the payment method registered on your account. Applicable taxes are added where required by law.

If we change our prices we will tell you at least thirty days before the change applies to your subscription, and you may cancel before it takes effect. Upgrading between plans takes effect immediately and is prorated for the remainder of the current month. Downgrading takes effect at the start of the following billing period. If a payment fails, we will retry it and contact you before restricting access.

6. Cancellation

You may cancel at any time from the billing screen in your account. The subscription stops at the end of the current paid month and no further charge is made. There is no cancellation fee and no notice period. Amounts already paid for the current month are not refunded, since you keep access for the whole of it. Your account remains readable for thirty days after cancellation so that you can export your records, after which the account and its data are deleted.

7. Your data

Your schedule, your teacher records, your rate rules and your pay history belong to your studio. We process them only to operate the service for you and to provide support you ask for. You can export the full data set to CSV at any time while your account is active and during the thirty day window after cancellation. Handling of personal data is described in the privacy policy, which forms part of these terms.

8. Availability

We aim to keep MatCount available at all times and we monitor it continuously. Planned maintenance is scheduled outside United States studio peak hours wherever possible and is announced in advance in the application. We do not guarantee uninterrupted operation, and we are not responsible for interruptions caused by your own network, your device, or a third party service such as a booking platform or a notification carrier.

9. Warranty disclaimer

The service is provided as it stands and as it is available. To the fullest extent permitted by law, MLJ, SASU makes no other warranty, express or implied, including any implied warranty of merchantability, fitness for a particular purpose or non infringement. Figures published on this website describe results reported by studios using the service and are not a guarantee that your studio will obtain the same result.

10. Limitation of liability

To the fullest extent permitted by law, the total liability of MLJ, SASU arising out of or relating to the service is limited to the amount you paid for the subscription in the twelve months preceding the event giving rise to the claim. We are not liable for indirect or consequential loss, including lost revenue, lost students, lost memberships or loss of data caused by a factor outside our control. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or for death or personal injury caused by negligence.

11. Indemnity

You agree to indemnify MLJ, SASU against claims, damages and reasonable costs arising from your use of the service in breach of these terms, from content you upload, or from a dispute between your studio and a member of your teaching roster. We will notify you promptly of any such claim and cooperate reasonably in its defense.

12. Changes to these terms

We may update these terms as the service develops or as the law requires. Material changes are announced by email to the address on your account and inside the application at least thirty days before they apply. Continuing to use MatCount after that period means you accept the updated terms. The version in force is always the one published on this page with the date shown above.

13. Governing law and jurisdiction

These terms are governed by French law. Any dispute that cannot be settled amicably after a written approach to the contact address below falls under the exclusive jurisdiction of the courts of Paris, France. If a clause is found invalid, the rest of the agreement remains in force.

14. Contact

MLJ, SASU, publication director Jimenez Julien, jimenezjulien42@gmail.com. Company identification details are published in the legal notice, and questions about pricing can also be asked through the request form.